Shipping
Rui offers shipping to Malaysia and Singapore with our store located in Kuching, Sarawak. All orders will be sent out via GDex.
All shipping charges will be charged at a flat rate basis. Below are the rates for your reference:
| Shipping Fee | Free Shipping | Estimated delivery time | |
|
Sarawak |
RM8 | Purchase above RM150 |
2-4 working days |
| West Malaysia/ Sabah | RM15 |
|
3-6 working days |
| Singapore | RM55 | Purchase above RM550 | 4-8 working days |
How long does it normally takes to ship out items once payment is made?
We will do our best to process your order within 24 hours and ship within the next 24 hours.
What if my parcel goes missing?
Do note that as soon as the parcel is shipped from our side, the liability of the parcel lies with the courier service and we are not responsible for any lost of parcel.
