Frequently Asked Questions (FAQ)

Are your products 'Ready Stock' or 'Pre-Order'?

All items listed are ready stock, only if an item has been sold out will it be stated as pre-order.

If I have placed an order and wish to add additional items, is that possible?

If your order has not yet been shipped then this is possible, there will be no extra shipping fees for newly combined orders.

Please send us a message on Instagram @shoprui so that we can check the status of your order.

How long does it take for my order to be shipped?

Your order will be shipped out within 48 hours of payment of your order being received.

Further information regarding shipping can be found here.